Privacy Policy | QDS Limited

At Quality Direct Supplies, we are committed to protecting your privacy and ensuring that your personal data is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or interact with us.

Information We Collect

We may collect the following types of information:

Personal Information: Name, email address, phone number, billing and shipping address, and payment information when placing an order.
Account Information: If you create an account, we may collect your login credentials and preferences.
Communication Data: Emails or messages you send to us, including customer support queries.
Technical Data: IP address, browser type, operating system, referring URLs, and other technical information from your device when you visit our site.
Usage Data: Information about how you use our website, including pages viewed and time spent on the site.

How We Use Your Information

We use your personal data to:

Process and fulfil your orders
Communicate with you about your orders or inquiries
Provide customer support
Improve our website and services
Send marketing emails (only with your consent)
Comply with legal obligations

How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your data with:

Service Providers: Payment processors, delivery partners, and IT service providers that support our business operations.
Legal Authorities: When required by law, regulation, or legal process.

Data Security

We take data protection seriously and implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction.

Your Rights

If you are located in the EU/EEA or UK, you have the following rights under GDPR:

Right to access your data
Right to correct inaccurate data
Right to request deletion of your data
Right to object to or restrict processing
Right to data portability

To exercise these rights, please contact us at info@qdsupplies.ie.

Data Retention

We retain personal data only for as long as necessary to fulfil the purposes for which we collected it, including to satisfy any legal, accounting, or reporting requirements.

Our website uses cookies to enhance user experience and analyse traffic. By using our site, you consent to our use of cookies unless you choose to disable them through your browser settings.

Changes to This Policy

We may update this Privacy Policy from time to time. The latest version will always be posted on our website with the date of the last update.

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

info@qdsupplies.ie